Product Questions

1. How long will I have to complete the e-learning courses/certification?

12 months. This timeframe includes the completion of the final exam for certificate bundles – Global Trade Certificate (GTC), Certified Trade Finance Professional (CTFP), Export & Import Certificate (EIC) and Ethical Marketing & Advertising (EMA). Individual courses do not include a final exam.

2. Will I receive any textbooks with the e-learning courses?

All ICC Academy course materials are provided online through our Learning Management System (LMS). There are no textbooks included. However, inside the LMS you will find lots of supporting material such as course glossaries and study guides (for the EIC, CTFP, GTC and Incoterms® 2020 Certificate) that you can print and use offline.

In addition, we also offer a range of supporting eBooks that you can purchase separately to accompany your certificate or course. This combination of online, interactive course with a downloadable eBook provides the most comprehensive learning experience.

You can browse our full range of eBooks here: https://icc.academy/ebooks/

3. Do I need to choose which electives to take?

You will be able to select your elective courses once you register for the Global Trade Certificate (GTC) or Certified Trade Finance Professional (CTFP) programmes and login to your account. Please note, once selected, you cannot change your electives. Even after the final exam, all your courses will remain available, until the end of your 12-month access period.

4. Does purchasing individual courses from the Global Trade Certificate (GTC), Certified Trade Finance Professional (CTFP) or Export & Import Certificate (EIC) programmes earn me an ICC Academy certificate?

The individual courses do not include a final exam and therefore cannot earn you an ICC Academy Certificate of Achievement. However, you will still get a certificate of completion, see question 5.

5. Does purchasing individual courses (GTC, CTFP or EIC) earn me a certificate of completion?

Yes, upon successful completion of an individual course, you will be issued a certificate of completion. This will not be available for our video series bundles.

6. What is included in each ICC Academy programme?

Global Trade Certificate (GTC)

  • 12 months’ access to the programme

  • 6 core courses

  • 3 electives (choose from 8)

  • 1 attempt at the final examination

Certified Trade Finance Professional (CTFP)

  • 12 months’ access to the programme

  • 5 core courses

  • 4 electives (choose from 7)

  • 1 attempt at the final examination

Export & Import Certificate (EIC)

  • 12 months’ access to the programme

  • 5 core courses

  • 1 attempt at the final examination

Incoterms® 2020 Certificate (INCO)

  • 12 months’ access to the programme

  • 1 core course, comprising 7 lessons

  • 1 attempt at the final examination

Free Trade Agreement Certificate (FTAC)

  • 12 months’ access to the programme

  • 1 core course, comprising 5 lessons

  • 1 attempt at the final examination

E-Invoicing Solutions Certificate (ESC)

  • 12 months’ access to the programme

  • 1 core course, comprising 5 lessons

  • 1 attempt at the final examination

Microfinance Associate Certificate (MAC)

  • 12 months’ access to the programme

  • 5 core courses

  • 1 attempt at the final examination

IMB NVOCC Bill of Lading Certificate (NBL)

  • 12 months’ access to the programme

  • 1 core course, comprising 4 lessons

  • 1 attempt at the final examination

Ethical Marketing and Advertising (EMA)

  • 12 months’ access to the programme

  • 1 core course, comprising 6 lessons

  • 1 attempt at the final examination (US$200)

7. How long will it take for me to complete the individual courses?

This depends on your prior understanding of the course material and pace of learning. On an average, the duration is as follows:

8. What is the minimum requirement to complete a full certification programme?

Before taking the final examination, you must complete the following:

9. Does ICC Academy have a membership model?

Not anymore! ICC Academy does not have a membership model, purchasing a programme will grant you access to our platform for 12 months, following your initial purchase.

10. But what happens after my 12-month access expires?

You will be granted access for 12-months to the courses/certification you have purchased. To extend your access by another 12 months, you will need to purchase an extension. Full details of how this works can be found in Extension Section of this FAQ.

11. Do you have an online course on Arbitration?

The ICC Academy does not currently have any courses on Arbitration. However, the International Chamber of Commerce (ICC) offers training on this topic in a separate model: http://store.iccwbo.org/icc-arbitration-online-training

12. I registered for free access to the Ethical Marketing & Advertising (EMA) course, but haven’t received an email?

If you do not receive an email within 3 hours of signing up for the EMA course, kindly check your SPAM folder or email Helpdesk at helpdesk@iccacademy.com.sg

13. What kinds of qualifications should I have before taking up the advanced Certified Trade Finance Professional (CTFP)?

We recommend that you have at least +5 years of trade finance experience, or already certified via the ICC Academy’s Global Trade Certificate (GTC) or The London Institute of Banking and Finance’s (LIBF) CDCS, CSDG or CITF programmes.

14. How many credits do I need to recertify my ICC Academy certificate?

For all other certificates, there is no expiry date.

*NOTE: the required credits must be earned before the end of the 3-year period, following the completion of the Global Trade Certificate (GTC) or Certified Trade Finance Professional (CTFP) programmes.

15. How can I recertify my ICC Academy certificate?

There are two methods of earning the required number of recertification credits:

  • Academic training (both through ICC Academy and 3rd parties)
  • Events, workshops and seminars (including 3rd parties)

For full details, see our re-certification page

16. How many LIBF PDU/CPD points will I receive for my CDCS, CSDG?

  • Global Trade Certificate (GTC) – 3 points for individual courses

  • Certified Trade Finance Professional (CTFP) – 5 points for individual courses

  • Export/Import Certificate (EIC) – 3 points for individual courses

  • Incoterms® 2020 Certificate (INCO) – 4 points
  • Free Trade Agreement Certificate (FTAC) – 3 points
  • IMB NVOCC Bill of Lading Certificate (NBL) – 2 points

You can find full details here: https://icc.academy/courses/for-cdcs-and-csdg-holders/

17. I already have an LIBF certificate (CDCS/CSDG/CITF), but it has expired. Do I still qualify to enrol in the Certified Trade Finance Professional (CTFP) programme for LIBF holders?

Yes, but only if the expiration date of your LIBF certificate is still within 6 months of your Certified Trade Finance Professional (CTFP) registration.

18. Can I combine programmes I completed with the LIBF or the ICC Academy to gain an ICC Academy certificate – without taking your full programmes?

Not really, regardless of these certificates, all candidates must still complete our structured programme and take the final exam to receive the related certificates. However, visit our website for details about the special exemptions for existing LIBF and ICCA certificate holders.

19. How can I showcase my ICC Academy credentials?

On completion of the ICC Academy professional certification programme, you can showcase your credentials in the following ways:

– Share your achievement on LinkedIn: Many of our alumni have posted their ‘Certificate of Completion’ or ‘Certificate of Achievement’ on LinkedIn. This is the best way to let your network know that you now have an industry-validated certification from the world business organization, the International Chamber of Commerce (ICC)

– Join our Alumni: We would strongly recommend that you join the ICC Academy Alumni Community. By completing the registration form, you will be listed as a confirmed ICC graduate, making it convenient to share your achievements with clients, colleagues, and prospective employers. This page is often visited by our alumni and, in some instances, HR and recruiting managers looking for qualified candidates for their teams.

– Update your email signature with a certified ICC Academy badge: To help you make your email signature stand out, we’ve created a specific ICC Academy badge (for the certificate you passed) that you can embed within your email signature. Here are instructions on how to add the badge to your email signature in Outlook and Gmail.

20. Can I request a refund for my purchase? 

Due to the immediate availability of our course content upon registration, ICC Academy has a strict no-refund policy for our courses and certifications. For more details, please refer to our Terms and Conditions.