1. What methods of payment do you accept?

We accept both VISA and Mastercard credit/debit cards as well as Alipay for online transactions. We also have a Flywire account for American Express card holders.

2. Can I get a purchase order for my company to pay for the courses?

Of course, please email us at

3. I cannot find the courses I am looking for in the online catalogue.

Refresh your browser using the key combination Ctrl + F5 and make sure you scroll down the page to see all the available items in our catalogue.

4. Can I request a refund for my purchase? 

Due to the immediate availability of our course content upon registration, ICC Academy has a strict no-refund policy for our courses and certifications. For more details, please refer to our Terms and Conditions.