5 learning hours
CTFP Elective Course
General practitioners working in banks, corporates, or financial institutions in functions such as relationship management, credit and compliance, but with an interest in trade finance.
Managing Trade Operations will provide intermediate level bank officers with an overview of the key responsibilities of Trade Operations management. It will describe the range of skills required for long term success in the position,
covering Production Management of the day to day transactions, Process Management to ensure continued improvement & efficiency of the operational processes, leading to reduced costs or greater transactional throughput.
Module 1 Production Management Overview
Module 2 Process Management Overview
Module 3 Implementation
Module 4 Risk and Fraud Management
Module 5 Human Resources – Skills and Motivation
Module 6 Customer Service – Logistics and Support
Module 7 Case Study
This eLearning course will include a self-assessment tool to help you prepare for the Certified Trade Finance Practitioner (CTFP) final examination if you choose to obtain this certificate. The passing grade for the final examination is set at 70%.
What is an ICC Academy online course?
ICC Academy courses are delivered via our Learning Management System (LMS) using innovative tools for combining digital learning with industry-centric community discussions.
Our courses are available for purchase individually or as pre-designed packages (ie: Certificates) and are delivered exclusively online. They include videos, animations, case studies, and a self-assessment section and are available to take at any time—anywhere in the world.